Outstanding Service at Portsmouth Trailer Supply
"I would like to express my happiness and satisfaction with the outstanding service at Portsmouth Trailer Supply. The person that helped us (I think her name is Arlene, dark hair, glasses and a wonderful personality) did a terrific job of locating our parts and making the transaction go very smooth. Thanks again for the outstanding experience."

Quintin S.
Virginia

Give Your Staff a Great WELL DONE!
"As a result of hitting a large pothole, I bent the two axles on my 24-foot trailer. The local fire department arrived at about 6 pm and insisted I place the trailer inside a fenced in area. An employee from Portsmouth Trailer returned and secured my trailer. The next morning at 8 am I met with Renee and she had me repaired with axels, tires and bearings. I was out the door at 2 pm.

Thank you for everything and give your staff a great "WELL DONE!"

Lewis R.
South Carolina

High Level Of Customer Satisfaction!
"I am writing to you to commend the performance of two of your employees, Donna and Amanda. All too often, customers are quick to point out their bad experiences and I feel it is necessary to provide something positive.

After viewing an item from your online web site, unsure if the item was exactly what I needed, I proceeded to seek assistance through your Live Help Chat system. Amanda was extremely helpful, while providing a level of professionalism, courtesy, and patience, that went above and beyond any customer’s expectations. Eventually, working through the various questions that I had, I was able to place an order for the item which turned out to be exactly what I was looking for.

Similarly, Donna provided the same level of professionalism, courtesy, and helpfulness when placing my order over the phone.

With such a high level of customer satisfaction based on my experience with Donna and Amanda, I would not hesitate to purchase from your company in the future for all of my boating and trailer needs."

Thomas L.
New York